How is the refund ticket policy?

Questions › Category: Vietnam › How is the refund ticket policy?
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dina1 Staff asked 8 years ago

Do you know how is the refund/change ticket policy for national trains in Vietnam?

What are the fees and dates you can do it?

Thanks

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1 Answers
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MountFansipan Staff answered 8 years ago

Cancellation policies vary, depending upon the type of ticket booking, the time of year, and the reason for cancellation.

Below are the rules for cancellation & refund after the tickets have been issued:

•  35% cost of ticket will be charged in case of cancellation or amendment before 15 days departure.

• 50% cost of ticket will be charged in case of cancellation or amendment from 3 – 14 days  before departure.

• 100% cost of ticket will be charged in case of cancellation or amendment from 1 – 2 days  before departure.

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