dina1 Staff asked 8 years ago
Do you know how is the refund/change ticket policy for national trains in Vietnam?
What are the fees and dates you can do it?
Thanks
1 Answers
MountFansipan Staff answered 8 years ago
Cancellation policies vary, depending upon the type of ticket booking, the time of year, and the reason for cancellation.
Below are the rules for cancellation & refund after the tickets have been issued:
• 35% cost of ticket will be charged in case of cancellation or amendment before 15 days departure.
• 50% cost of ticket will be charged in case of cancellation or amendment from 3 – 14 days before departure.
• 100% cost of ticket will be charged in case of cancellation or amendment from 1 – 2 days before departure.
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